GROW YOURPASSION FOR GAMING WITH US

Player Support Agent

Want to be at the forefront of a ground-breaking industry that is just now being legalized for the first time in markets across the United States? Want a career that recognizes all your efforts with high exposure and great learning potential? Is an inclusive workplace culture important to you? Do you want to look forward to going to work every day?

Our online casino has expanded into sports betting and we have new positions that will take advantage of your casino or sports enthusiasm while providing a collaborative and fun place to work! Our company is looking for full time agents to cover the exponential growth that we are experiencing.

What you’ll do
• Assist in troubleshooting technical issues (computer, browser, application installation, or any other technical issues to assist the player in successful account creating and an enjoyable gaming experience)
• Communicate effectively with players and address both comments and concerns via Live Chat, Email, and Phone (assisting with general concerns, manual ID verification, account management, responsible gaming issues)
• Assist players with specifics about promotions, loyalty programs, and terms and conditions
• Assist players and respond to inquiries in community chat
• Escalate all necessary issues to management in a timely fashion

In order to succeed you need

• Ability to multitask
• Ability to search, find answers, and assist our players with a wide variety of issues
• Great written communication skills
• Self-motivated and very reliable
• Open Availability is required
• Strong grammar skills

Experience and skills, we value highly

• Experience with computers, browsers, and mobile devices
• Candidates with sports betting knowledge/knowledge of major sports will be preferred
• 1 year or more Customer Service experience in an office or call center setting preferred
• Experience with sports betting technology is preferred

Good reasons to join
• Collaborative and inclusive culture
• Competitive compensation including a full benefits package

How to apply

• Please apply via email

Equal Opportunity Employer

We are looking for a Director of Data Protection, responsible for ensuring RSI adheres to obligations under relevant data protection and privacy legislations. This role is responsible for staff training, data protection impact assessments, and internal audits regarding data protection.

In this role, you will work closely with the Legal, Compliance and Information Security functions to address any data privacy-related issues. You will advise other RSI teams on all applicable privacy and data protection laws, rules and regulations affecting our operations and businesses. Your duties will include:

Responsibilities

• Drive a culture of data protection & privacy throughout RSI
• Ensure compliance with all applicable data privacy & protection laws and regulations in collaboration with data owners, especially connected to gaming regulations
• Serve as a Subject Matter Expert (SME) on the RSI’s strategy for the data protection to ensure the processes are in compliance with regulatory, statutory and industry requirements
• Stay up to date on any regulatory changes relating to data privacy and protection that may affect RSI and recommend & drive required actions
• Ensure all data assets in RSI are properly classified, have designated Data Owners who understand & fulfil their responsibilities towards data protection, retention and destruction

Activities

• Undertake periodic audits to assess compliance with data privacy and protectionpolicies and requirements
• Conduct relevant periodic trainings to ensure RSI personnel understand their responsibilities, especially for Data Owner
• Maintain relevant records of all data processing activities conducted by the company, including the purposes of all processing activities
• Serve as the primary contact for all internal stakeholders in all activities relating to data protection
• Interface with data subjects to inform them about how their data is being used, their right to have their personal data erased, and what measures the company has put in place to protect their personal information
• Performs other duties as necessary and/or assigned

In order to succeed you need

• 3-5 years experience in legal, compliance, IT security or audit preferred
• Expert knowledge and in-depth understanding of data protection, data privacy and information security laws, rules and regulations, as well as industry leading-practices and standards
• In-depth experience with U.S. privacy regulations
• Experience with IT system audits
• Demonstrated strong communication skills at all levels within the organization. Ability to translate technical content into business understandable terms
• Experience writing effective policies, operational, and auditing procedures
• Able to think creatively to find practical solutions to complex issues, with the ability to effectively prioritize and manage multiple matters
• Highly self-motivated and able to work independently with minimal supervision

Nice to have

• In-depth experience with U.S. gaming regulations
• Knowledge of cybersecurity risks and information security standards

We are looking for an Affiliates Manager to join our marketing team to manage affiliate marketing activity for our real-money and play-for-fun sites.

Core Responsibilities:

• Prepare requisite contracts for potential affiliates
• Monitor affiliate activity and make recommendations for CPA increases or decreases
• Assist with vendor registration
• Report on affiliate costs
• Serve as a go-between for affiliates with the operations team
• Keep affiliates informed of various RSI promotions
• Monitor affiliate sites as well as affiliate
• Hold affiliates accountable for negotiated terms

Requirements:

• At least two years of experience working in affiliate marketing
• Knowledge of affiliate management software
• Proficiency in Microsoft Excel
• Strong management skills
• At least one year of experience in the gaming industry
• Proficient understanding of casino and sports gambling

Preferred skills:

• Analytics or statistics background
• Experience working in a fast-paced environment

We are looking for a Junior Designer to join our marketing and operations teams to create regular content for our social media channels, product website and occasional advertising needs.

Core Responsibilities:

• Create content for websites and marketing materials, skewed toward casino and sportsbook themes
• Repurpose existing art from vendors to create new images for marketing and website content
• Consult with internal stakeholders and work through rounds of feedback
• Search through stock images collections and catalog and acquire content for current and future designs
• Work with external art studios to guide them through tasks, giving constructive feedback
• Generate content for email templates
• Keep working files organized (layers named/grouped) so work can be passed between artists with ease

Requirements:

• Proficiency with Photoshop and Illustrator
• Experience using content management systems
• Portfolio of recent work

Preferred skills:

• Animation or video creation experience
• Sports or casino design experience
• Experience working in a fast-paced environment

If you are passionate about iGaming and want to create amazing user experience for our players, join one of our dynamic and enthusiastic teams as a Frontend Engineer.

We are on a mission to design sports betting and online casino experience for millions of players in Americas and through the most innovative solutions our aim is to give sports and casino fans the chance to win every day.

You could join our Promo team to create bonusing features and promotional content. Or help manage our players’ money in the Wallet team. Or contribute to creating outstanding player experience in our Casino team.

What you’ll do:

• Design, develop, test and maintain websites and micro frontends built mostly on top of React and Angular using TypeScript to create an amazing experience for our end user
• Architect and have technical ownership of website components, including enhancing modules and greenfield projects
• Contribute to the company roadmap and innovation across the company

In order to succeed you need:

• Deep knowledge of React, JavaScript and the JavaScript ecosystem
• Experience in developing performant websites
• Analytical and solution oriented mindset
• Skills to navigate fast in large codebase
• Fluent English skills
• Drive and vision for improvements
• High level of self-motivation
• Great troubleshooting skills preferred

Good reasons to join:

• Great opportunity for personal growth in the modern gaming technology company and one of the industry leaders in North America
• A flat structure with open and honest communication where everyone has a voice
• Impactful work – ability to define or influence the direction of your domain
• Significant degree of autonomy in a highly engaged and talented international team
• We balance personal freedom with responsibility and give as much as possible of both
• Flexible working hours and possibility to work from home
• Motivating compensation
• Learning and development support scheme
• Sick leave compensation starting from the first day
• Fun team events, office parties and sports activities to spend some quality time with your colleagues
• Modern office spaces in city center in Tartu and Ülemiste City in Tallinn with plenty of perks, snacks and drinks
• Our motto is: “Do what makes sense, question what doesn’t”

About the company

Rush Street Interactive (RSI), an affiliate of Rush Street Gaming, is a modern gaming company that focuses on developing and operating real money and social gaming online products. We are on the leading edge of the gaming industry convergence by bridging iGaming, social and brick and mortar businesses in a way that creates value.

Rush Street Gaming is one of the fastest-growing gaming companies in North America. Rush Street Gaming developed and operates Rivers Casino in Pittsburgh, SugarHouse Casino in Philadelphia, Rivers Casino in Des Plaines, Illinois and Rivers Casino and Resort in Schenectady, New York.

If you want to play a part in taking the online gaming technology to the next level and are exited by the idea of optimizing Rush Street Interactive’s data architecture, join our most dynamic and passionate team as DBA.

We are on a mission to design sports betting and online casino games for millions of players in Americas and through the most innovative solutions our aim is to give sports and casino fans the chance to win every day. As an experienced database administrator, who enjoys optimizing data systems and building them from the ground up, you will be responsible for expanding and optimizing our data and data pipeline architecture.

We are looking for the specialist who feels confident in both, data platform management and data services development area. You will play an important role in keeping our database platform secured and stable while cooperating closely with other RSI teams. Your main focus will be the maintenance and configuration of our current database platform and helping to improve further. You will also be involved in developing reports, integration solutions and data delivery services. There’s plenty of work and challenges as we keep growing and entering new markets.

What you’ll do

• Maintain and configure our on-premise and cloud databases
• Own the Data Model and ensure clean data(base) design
• Own the Data Layer; help the development teams to design and implement data(base) related solutions based on business requirements.
• Cooperate closely with development teams and Operations.
• Implement and maintain data security and auditing, backup and recovery policies.
• Perform data(base) tuning and performance monitoring.
• Develop integration services to import data from different sources or deliver data to other systems.

In order to succeed you need:

• Willingness to act in both data platform and services development area.
• Good knowledge about SQL (PostgreSQL and Oracle preferred)
• A sense of ownership and a passion for technology
• Critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• One or more of the following (skills) would be nice to have
• 3+ years of experience in database administration
• Previous experience with our main technologies in use – Oracle database, PostgreSQL, Snowflake, Python

Good reasons to join:

• Great opportunity for personal growth in the modern gaming technology company and one of the industry leaders in North America
• A flat structure with open and honest communication where everyone has a voice
• Impactful work – ability to define or influence the direction of your domain
• Significant degree of autonomy in a highly engaged and talented international team
• We balance personal freedom with responsibility and give as much as possible of both
• Flexible working hours and possibility to work from home
• Motivating compensation
• Learning and development support scheme
• Sick leave compensation starting from the first day
• Fun team events, office parties and sports activities to spend some quality time with your colleagues
• Modern office spaces in city center in Tartu and Ülemiste City in Tallinn with plenty of perks, snacks and drinks
• Our motto is: “Do what makes sense, question what doesn’t”

About the company

Rush Street Interactive (RSI), an affiliate of Rush Street Gaming, is a modern gaming company that focuses on developing and operating real money and social gaming online products. We are on the leading edge of the gaming industry convergence by bridging iGaming, social and brick and mortar businesses in a way that creates value.

Rush Street Gaming is one of the fastest-growing gaming companies in North America. Rush Street Gaming developed and operates Rivers Casino in Pittsburgh, SugarHouse Casino in Philadelphia, Rivers Casino in Des Plaines, Illinois and Rivers Casino and Resort in Schenectady, New York.

Rush Street Interactive has a long-term focus and goal to be one of the leading Sports Betting and iGaming operators and suppliers in the Americas and we are looking for the right candidate to grow with us and help us achieve this goal.

We are looking for a Product Design Lead to help us build amazing experiences for our customers. Product design as a discipline covers UX analysis, UI design, and graphical design. As a Product Design Lead you are in charge of envisioning, guiding and executing the realization of the user experience and design of our product. Your mission is to delight our customers, achieve consistent experience across product verticals and bring clarity to design guidelines inside the company.

Responsibilities

• Establish, own and improve RSI design standards, and associated processes, working together with relevant stakeholders
• Drive the continuous improvement of our customer experience and design as part of our Product Organization
• Lead the research and introduction of new UX concepts to support our product goals
• Serve as UX subject matter expert to help us offer the best possible customer experience
• Drive the processes necessary to ensure the delivered product meets our customer experience expectations, continuously improving RSI design standards

Responsibilities as Team Lead

• Lead our UX and design team – guide and grow a team of UX designers, analysts and other roles as needed
• Take responsibility for talent acquisition and retention of team members within the company
• Plan & lead personal career growth of each team member, understanding individual interests, strengths & weaknesses
• Understand (and to a reasonable extent, cater to) personal needs of each team member

Activities

• Work with Product Organization and various stakeholders to discover opportunities for customer experience improvements and ensure product features offer a user experience and design that meets our expectations
• Help our business by identifying, defining and exposing relevant actionable user experience metrics, player behaviour metrics and their trends
• Perform exploratory UX analysis and guide your team to do the same
• Keep yourself up to date with recent developments in the industry, our competition and best practices

In order to succeed, you need

• Relentless drive to provide the best possible user experience
• Team leadership skills, ability to lead by influence
• Ability to manage multiple stakeholders and conflicting expectations
• Experience in providing design guides and maintaining design guidelines for others
• Extensive hands-on experience in owning the UX of a product
• Capability to perform and present UX analytics to all levels of an organization
• Technical skills required to define and implement UX metrics
• Ability to present and provide solid factual reasoning for UX and design decisions
• Excellent written and spoken English skills
• Continuous improvement mindset
• Focus on achieving results in a sustainable manner
• Strong sense of self-motivation and ability to work independently

Good reasons to join

• Great opportunity for personal growth in the modern gaming technology company and one of the industry leaders in North America
• A flat structure with open and honest communication where everyone has a voice
• Impactful work – ability to define or influence the direction of your domain
• Significant degree of autonomy in a highly engaged and talented international team
• We balance personal freedom with responsibility and give as much as possible of both
• Flexible working hours and possibility to work from home
• Motivating compensation
• Learning and development support scheme
• Sick leave compensation starting from the first day
• Fun team events, office parties and sports activities to spend some quality time with your colleagues
• Modern office spaces in city centre in Tartu and Ülemiste in Tallinn with plenty of perks, snacks and drinks
• Our motto is: “Do what makes sense, question what doesn’t”

About the company

Rush Street Interactive (RSI), an affiliate of Rush Street Gaming, is a modern gaming company that focuses on developing and operating real money and social gaming online products. We are on the leading edge of the gaming industry convergence by bridging iGaming, social and brick and mortar businesses in a way that creates value.

Rush Street Gaming is one of the fastest-growing gaming companies in North America. Rush Street Gaming developed and operates Rivers Casino in Pittsburgh, SugarHouse Casino in Philadelphia, Rivers Casino in Des Plaines, Illinois and Rivers Casino and Resort in Schenectady, New York.

Rush Street Interactive has a long-term focus and goal to be one of the leading Sports Betting and iGaming operators and suppliers in the Americas and we are looking for the right candidate to grow with us and help us achieve this goal.

Key Responsibilities

• Expand upon existing Operational Support to create a 24/7/365 support capability
• Participate directly in the support queue (as a member of the support team), taking incoming trouble calls/emails, troubleshooting the problem and providing resolution in a timely manner
• Promote the Support team internally so it is seen as the go-to for any Support matters
• Work with team to create documentation to facilitate efficient issue detection and resolution
• Analyse technical issues and collect all necessary technical information for triage
• Monitor and follow up on all requests from submission to resolution
• Collaborate with partners to fully understand problems and to set expectations
• Proactively, collaborate with Engineering, Platform and external partners to determine steps toward resolution and prevention of future issues

In order to succeed, you need

• Experience as Senior Support Engineer, Support Manager or similar
• Versed in troubleshooting techniques to identify and document root causes of software issues using application logs as input
• Being comfortable with issue tracking using JIRA or similar
• Knowledge of Splunk and the Splunk query language or similar
• Deep understanding of Incident Management processes
• Ability to quickly learn complex concepts related to the sports betting and casino industry
• Accurate and logical problem-solving skills
• Strong written and verbal communication skills and fluency in English
• Handling multiple tasks and switches priorities as needed
• Ability to research, analyse and determine an appropriate course of action in a variety of situations with minimal supervision
• Passion about providing the highest level of service
• Exceptional ability to build trust with peers, managers, and executives
• Willingness to be “on-call” and work extended or unscheduled hours as needed

Team & Leadership Skills

• Ability to stay focused on core responsibilities while successfully handling a wide spectrum of client requests
• Fostering a positive work environment and relationships
• Sharing feedback on potential emerging issues with a collaborative approach to problem-solving
• Ideally experience creating a team
• Ability to lead yourself and a passion to influence others to succeed

Good reasons to join

• Great opportunity for personal growth in the modern gaming technology company and one of the industry leaders in North America
• A flat structure with open and honest communication where everyone has a voice
• Impactful work – ability to define or influence the direction of your domain
• Significant degree of autonomy in a highly engaged and talented international team
• We balance personal freedom with responsibility and give as much as possible of both
• Flexible working hours and possibility to work from home
• Motivating compensation
• Learning and development support scheme
• Sick leave compensation starting from the first day
• Fun team events, office parties and sports activities to spend some quality time with your colleagues
• Modern office spaces in city centre in Tartu and Ülemiste in Tallinn with plenty of perks, snacks and drinks
• Our motto is: “Do what makes sense, question what doesn’t”

We’re looking for a Senior Technical Recruiter to join our quickly growing People Operations team. As a Technical Recruiter in RSI, you’ll find the best talent to power/fuel the growth of RSI while identifying life-changing career opportunities for people.

RSI values innovation and creativity. You’ll „own“ the recruitment domain and have a great opportunity to influence and shape the development of talent acquisition at RSI.

About you

To be successful in this role, you are passionate about matching talented, quality candidates, with available opportunities at RSI, you have a proven track record of inhouse technical recruitment and good knowledge of interview techniques. You will improve our recruitment strategy and processes that grow together with the company. Getting things done is what drives you and you are not afraid to go out of your comfort zone. We’re looking for someone who is organized and has an eye for detail, is driven by success and is an exceptional communicator and a great negotiator.

You are:

• A self-starter who brings new ideas and likes working through problems
• Focused on delivering and achieving results in a fast-paced and dynamic environment
• Self-motivated, independent, hard-working and highly flexible
• Passionate about employer branding and providing the best candidate experience with every single interaction
• Transparent and open with internal and external stakeholders
• Focused on constant self-development and improving yourself in your field
• You like to ask “why” and challenge the status quo

What you will do in this role:

• Keep our candidate pipeline full by recruiting, evaluating, matching, submitting, placing, reactivating and retaining great IT candidates
• Develop and advise on the best recruitment strategy for each role, team and function in the company
• Partner with leaders and hiring teams to drive all hiring efforts and provide full life-cycle recruitment support for all opportunities at RSI Estonia
• Manage candidates through the end-to-end hiring process, provide regular updates to hiring managers and candidates
• Train, coach and mentor recruiting team members on hiring best practices and industry standards
• Use innovative sourcing and marketing/branding techniques to engage both active and passive candidates
• Serve a high-touch candidate experience from first outreach through hiring and onboarding

  In order to succeed, you’ll need:

• 4+ years of working experience as a full-cycle recruiter managing tech roles in high growth, team-oriented environment, including proactive sourcing
• Technical expertise with an ability to understand and explain job requirements for IT roles
• Solid knowledge of sourcing techniques (e.g. social media recruiting and Boolean search)
• Ability to work independently and effectively in a fast-paced environment, and to juggle several projects with a spirit of flexibility
• A proactive approach with the ability to act with a sense of urgency and a competitive mindset
• Ability to communicate, build rapport and relationships with all levels of the business
• Strong detail-orientation with the ability to lead multiple technical requisitions concurrently
• Excellent verbal and written communication skills

Good reasons to join:

• Flexible working hours and location
• Ability to define the direction of your domain
• Competitive compensation
• We balance personal freedom with responsibility & give as much as possible of both
• We value teamwork, open and honest communication
• Fully equipped 700m² office in Tartu city centre, Modern office in Tallinn Ülemiste Technopolis
• We’re working with our own products (as opposed to outsourced consulting) and while we’re still at a very early stage, we have already established our position as one of the industry leaders in the US.
• Our motto is: “Do what makes sense, question what doesn’t.”

Rush Street Interactive has a long-term focus and goal to be one of the leading iGaming operators and suppliers in the Americas and we are looking for the right candidate to grow with us and help us achieve this goal.

We are looking for a Product Data Scientist to help us build an amazing betting experience for our customers. You will be interpreting data, sharing insights, and developing models that improve our product.

What you’ll do

• Work with Product Owners to conduct experiments, discover opportunities for new features, and help determine how to measure the success or failure of experiments we’ll be conducting
• Work with Product Management to quantify our goals & help assess our progress
• Help our business by defining and exposing relevant actionable metrics and their trends
• Perform data analytics across our product family as required
• Support Engineering and Product with guidelines, know-how and implementation (guidance) for various metrics and monitors to achieve our goals
• Help us build a valuable and relevant product KPI framework
• Keep our metrics clean and relevant – get rid of everything we no longer need
• Perform duties as necessary and/or assigned

In order to succeed, you need

• Solid technical skills – you should feel comfortable in navigating from Splunk to different BI tools and SQL queries as you search for data from multiple sources
• Variety of skills to present data in the most relevant form – from reports to dashboards, from Excel to Looker
• Prior experience and expertise in data science, user behaviour analytics or product management
• Python scripting skills a plus
• Business sense and broad area of interests
• Strong analytical mindset
• Desire to seek out the right questions to ask and find answers to them
• Excellent written and spoken communication skills
• Fluent English skills
• Focus on achieving results in a sustainable manner
• Strong sense of self-motivation and ability to work independently

Good reasons to join

• Great opportunity for personal growth in the modern gaming technology company and one of the industry leaders in North America
• A flat structure with open and honest communication where everyone has a voice
• Impactful work – ability to define or influence the direction of your domain
• Significant degree of autonomy in a highly engaged and talented international team
• We balance personal freedom with responsibility and give as much as possible of both
• Flexible working hours and possibility to work from home
• Motivating compensation
• Learning and development support scheme
• Sick leave compensation starting from the first day
• Fun team events, office parties and sports activities to spend some quality time with your colleagues
• Modern office spaces in city center in Tartu and Ülemiste in Tallinn with plenty of perks, snacks and drinks
• Our motto is: “Do what makes sense, question what doesn’t”

About the company

Rush Street Interactive (RSI), an affiliate of Rush Street Gaming, is a modern gaming technology company that focuses on developing and operating real money and social gaming online products. We are on the leading edge of the gaming industry convergence by bridging iGaming, social and brick and mortar businesses in a way that creates value.

Rush Street Gaming is one of the fastest-growing gaming companies in North America. Rush Street Gaming developed and operates Rivers Casino in Pittsburgh, SugarHouse Casino in Philadelphia, Rivers Casino in Des Plaines, Illinois and Rivers Casino and Resort in Schenectady, New York.

Our company is the leading iGaming operators and suppliers in the Americas and we are looking for the right candidate to grow with us.

We are looking for an Integration Manager who will help the RSG team provide the best gaming experience in order to support the player acquisition, retention and increasing value of individual players.

What you’ll do:

• Take initiative and handle communication with software vendors and other partners:
  • Oversee the related communication along the entire life-cycle;
  • Manage and mediate expectations between parties and agree on integration details;
  • Identify problems, route these to correct parties for resolution and track statuses.
• Handle routine tasks with attention to detail and provide required documentation to vendors and partners:
  • Create and update game configurations based on information received from vendors;
  • Fill in documentation and forms required by partners;
• Handle strenuous deadlines with delivery oriented attitude over several time-zones:
  • Flexible hours, readiness to work during evenings.

In order to succeed you need

• Experience organizing interconnected information
• Take initiative in problem-solving
• Strong analytical capabilities
• Very good mastery of English
• Love for structure and organization
• A sense of ownership and a passion for technology
• Critical thinking skills, decisive judgment and the ability to work with minimal supervision.

One or more of the following (skills) would be nice to have

• Familiarity with the gaming industry
• Previous experiences with regulations or standards, such as PCI or ISO
• Previous experience working with regulatory bodies or certification organizations
• Experience with Content Management Systems and Backoffice tools.
• Knowledge of Spanish

Good reasons to join

• We balance personal freedom with responsibility & give as much as possible of both
• We value teamwork, honest and open communication
• We support personal development and career planning
• Competitive compensation
• Flexible working hours and location
• We’re working with our own products (as opposed to outsourced consulting) and while we’re still at a very early stage, we have already established our position as one of the industry leaders in the US.
• Our motto: “Do what makes sense, question what doesn’t”
• We have offices in Tartu and Tallinn

How to apply

• Please visit BambooHR to apply

We are looking for a Product Owner to help us build an amazing betting experience for our customers. A Product Owner is in charge of identifying how the product under their care can deliver maximum value while growing in a direction aligned with company strategy, and communicating this vision and insight to the team and the rest of the stakeholders.

What you’ll do:

• Work with stakeholders to identify and incorporate feature requests into the product roadmap
• Groom and prioritize the backlog
• Develop business requirements, product specifications and defines acceptance criteria
• Set goals for the sprint together with the Team Lead
• Ensure the stakeholders are aligned with the product roadmap and vice versa
• Support the team and addresses production issues during sprints
• Analyze preferences and requests of end users
• Keep track of industry trends
• Work closely with the Team Lead to keep the team efficient and focused on the vision
• Define and track product success metrics

In order to succeed, you need:

• Prior experience and expertise in gaming or other regulated industry
• Solid understanding of Agile methodologies
• Strong analytical mindset
• Desire to build awesome things
• Excellent written and spoken communication skills
• Ability to see things in terms of value and priority
• Focus on achieving results in a sustainable manner

Good reasons to join

• Flexible working hours and location
• Competitive compensation
• Ability to define or influence the direction of your domain
• We balance personal freedom with responsibility & give as much as possible of both
• We value teamwork, open and honest communication
• We’re working with our own products (as opposed to outsourced consulting) and while we’re still at a very early stage, we have already established our position as one of the industry leaders in the US.
• Our motto is: “Do what makes sense, question what doesn’t.”

How to apply

• Please visit BambooHR to apply

Our company has a long-term focus and goal to be one of the leading iGaming operators and suppliers in the Americas and we are looking for the right people to grow with us and help us achieve this goal. We are looking for a QA Engineer, who will belong to an autonomous agile software development team, responsible for delivering quality software in two-week sprints.

Ideally, you have previous experience from working as a tester and hopefully, you consider yourself as a software testing craftsman. If you are eager to invest personal time to improve yourself as an engineer then you are the new colleague, we are looking for! We promise to do our best to help you on your journey on mastering the craft of software testing.

What you’ll do 

Your role as a Quality Engineer is to advocate and apply modern testing principles in your team and across the organization. Together with your team you will test and automate the testing of systems built using microservices architecture and web/mobile technologies.

In order to succeed you need

• An understanding of how agile software development life-cycle works
• Experience testing software professional
• No problems with talking to people and taking the initiative
• A curious mindset for digging deep to catch hard-to-find issues
• A systematic approach to your work

One or more of the following would be nice to have

• Experience with programming/scripting
• Taken any lessons or courses about software testing (e.g. RST, BBST)
• Some experience of explaining or teaching testing to your peers

Good reasons to join 

• Flexible working hours
• Competitive compensation
• Ability to define or influence the direction of your domain
• We embrace personal freedom and responsibility
• We value teamwork, open and honest communication
• Our motto is: “Do what makes sense, question what doesn’t”
• A chance to work in a fast-growing software development company with bright and friendly colleagues
• Many challenges for you to choose to solve on your initiative with help and support from your team members and fellow testing craftsmen

How to apply

• Please visit BambooHR to apply

Our company has a long-term focus and goal to be one of the leading iGaming operators and suppliers in the Americas and we are looking for the right candidate to grow with us and help us achieve this goal.

We are looking for a Technical Compliance Manager, responsible for becoming compliant in new regulations and staying compliant in existing regulations.

Your primary focus will be the governance of regulatory requirements and commitments. You will play an important role in providing transparency and accountability regarding different regulations while cooperating closely with other RSI teams and external parties, such as our vendors and regulatory bodies. There’s plenty of work and challenges as we keep growing and entering new markets.

What you’ll do

• Break down different regulatory texts into actionable requirements
• Map regulatory requirements to existing technical and procedural controls
• Identify regulatory requirements not covered by controls, and lead the initiatives to address them
• Lead regular reviews and audits of both controls and regulatory texts
• Act as a single point of contact for all regulatory queries related to our product and its compliance
• Cooperate closely with our Director of Compliance, Product Owners, Development teams and Customer Support

In order to succeed you need

• Experience organizing interconnected information
• Strong analytical capabilities
• Very good mastery of English
• Love for structure and organization
• A sense of ownership and a passion for technology
• Critical thinking skills, decisive judgment and the ability to work with minimal supervision.

One or more of the following (skills) would be nice to have

• Familiarity with gaming industry
• Software analysis, product management or information management background
• Previous experience with regulations or standards, such as PCI or ISO
• Previous experience working with regulatory bodies or certification organizations
• Experience with modern information management tools
• Knowledge of Spanish

Good reasons to join 

• Flexible working hours
• Competitive compensation
• Ability to define or influence the direction of your domain
• We embrace personal freedom and responsibility
• We value teamwork, open and honest communication
• Our motto is: “Do what makes sense, question what doesn’t.”

How to apply

• Please visit BambooHR to apply

Our company has a long-term focus and goal to be one of the leading iGaming operators and suppliers in the Americas and we are looking for the right candidate to grow with us and help us achieve this goal.

We’re looking for a Server Engineer to join one of our agile cross platform development teams.

What you’ll do

• Contribute to the company roadmap and innovation across the company
• Design, develop, test and deploy Java services built mostly on top of Dropwizard, Spring and Hibernate.
• Architect & have technical ownership of platform (micro)services, including enhancing services and greenfield projects
• Utilize modern technologies such as Kafka, Docker, Consul, Gradle, Traefik etc. to create robust and scalable systems

In order to succeed you need

• Deep knowledge of Java and the Java ecosystemƒ
• Experience in developing distributed systems
• Experience with SQL
• Analytical and solution oriented mindset
• Skills to navigate fast in large codebase
• Strong English language skills

Experience and skills we value highly

• Great troubleshooting skills
• Drive and vision for improvements
• High self-motivation

Good reasons to join

• Flexible working hours
• Competitive compensation
• Ability to define or influence the direction of your domain
• We embrace personal freedom and responsibility
• We value teamwork, open and honest communication
• Our motto is: “Do what makes sense, question what doesn’t.”

How to apply

• Please visit BambooHR to apply

Our company has a long-term focus and goal to be one of the leading iGaming operators and suppliers in the Americas and we are looking for the right candidate to grow with us and help us achieve this goal.

We are looking for a DevOps Engineer, responsible for maintaining and automating our deployment tools.

Your primary focus will be the maintenance of our current toolset and helping to improve it further. You will play an important role in streamlining our deployment and development cycle while cooperating closely with other RSI teams. There’s plenty of work and challenges as we keep growing and entering new markets.

What you’ll do

• Use modern automation tools to simplify and improve our deployment and maintenance processes
• Cooperate closely with Development teams and Customer Support

In order to succeed you need

• Experience with Ansible or any other configuration management
• Experience with Docker, Unix and Python
• A sense of ownership and a passion for technology
• Critical thinking skills, decisive judgment and the ability to work with minimal supervision.

One or more of the following (skills) would be nice to have

• 3+ years of experience in system administration or DevOPS role
• Knowledge of AWS and Nutanix based infrastructure
• Previous experience with Terraform
• Experience with modern code repository and CI tools

Good reasons to join

• Flexible working hours
• Competitive compensation
• Ability to define or influence the direction of your domain
• We embrace personal freedom and responsibility
• We value teamwork, open and honest communication
• Our motto is: “Do what makes sense, question what doesn’t.”

How to apply

• Please visit BambooHR to apply

¿Quieres hacer parte de un equipo único en Colombia y líder en el mercado de Juegos novedosos por internet? ¿Ser parte de una empresa que desea verte crecer a nivel profesional y laboral?

Estamos buscando nuestros nuevos miembros de equipo para que se unan como Analista de Servicio al cliente.

Lo que harás con nosotros será:

• Darle soporte y solucionar dudas de nuestros usuarios vía Chat, Email y llamadas
• Proveer experiencias de servicio únicas
• Escalar situaciones que ameriten una segunda revisión por parte de algún departamento.
• Creatividad y personalización de tu servicio a los usuarios.
• Interactuar con los usuarios de forma agradable y única.

Será estupendo si cumples los siguientes requisitos:

• Experiencia de Servicio al Cliente de al menos un 1 año.
• Excelente manejo de herramientas ofimáticas.
• Experiencia con el programa Zendesk (opcional).
• Excelentes habilidades para manejar clientes.
• Disponibilidad para trabajar Fines de semana y horas de la tarde.
• Interés por aprender de una industria en expansión
• Inglés B2.
• Excelente Actitud y ganas de aprender.

A nuestros futuros miembros de equipo les ofrecemos:

• Salario por encima del promedio de Mercado y prestaciones de Ley
• Un increíble y feliz ambiente laboral
• Oportunidades de crecimiento al interior de la compañía.

Cómo aplicar

• Por favor solicite por correo electrónico