A Commitment to Responsibility

Rush Street Interactive (RSI) has made responsible gaming a priority and we take this issue very seriously. While many of our customers are able to gamble responsibly, we recognize there is a small portion of the population who may be at risk of developing gambling problems. To protect those who may be vulnerable to gambling problems and others affected by their behavior, RSI has established policies and guidelines which address our efforts to mitigate concerns such as underage gambling and problem gambling. We have additionally implemented employee education and training programs, and detailed written procedures to help our employees identify and assist in managing these issues.

Rush Street Interactive's responsible gaming program focuses on sustainable and responsible play encouraging the following three conventions to: Prevent problem gambling; Prevent underage gambling; Ensure integrity across all gaming platforms.

Commitment to Our Customers, Employees & Industry Partners

RSI works to raise awareness, provide education, and support responsible gaming across our operations. For customers, we provide tools including limit setting, cool-off capabilities, problem gambling resources, and self-exclusion options where applicable. For employees, we provide required training and participate in industry-wide responsible gaming awareness initiatives.

Common Myths and Tips to Keep Gambling Fun and Entertaining

We offer guidance to help customers stay within safe limits and avoid common gambling myths. Gambling should be treated as entertainment, not as a solution to financial or personal problems. Customers should never gamble more than they can afford to lose, use gambling as a coping mechanism, or feel pressured to gamble.

Gambling While Under the Influence

RSI supports industry research recognising that alcohol or drug use may increase the risk of irresponsible gambling. Outcomes can include unwanted losses, playing outside a budget, impaired decision-making, and reduced attention to the consequences of play.

Financial Risks

Gambling can involve losses as well as wins, and for some people those losses can have serious financial consequences. Risks can include debt, overdue bills, borrowing money, bankruptcy, and other significant financial hardship.

Warning Signs of Problem Gambling May Include

• Losing time from work, school, or family because of betting;
• Repeated unsuccessful attempts to stop or control betting;
• Borrowing money to gamble or repay gambling debts; betting to escape worry or trouble;
• Neglecting personal or family responsibilities;
• Lying about gambling activity;
• Selling possessions to fund gambling;
• Experiencing hopelessness, depression, or suicidal thoughts related to gambling.

If you or someone you know is experiencing these warning signs, we encourage you to seek support.

Other Helpful Resources

• The National Council on Problem Gambling- ncpgambling.org
• 1-800-GAMBLER
• The US suicide prevention organization’s webpage and telephone number-988, https://suicidepreventionlifeline.org/
• Gamblers Anonymous: https://www.gamblersanonymous.org/ga/

Limit Setting at RSI

RSI believes gambling is a form of entertainment and should not negatively affect a player’s life. We make responsible gaming tools available to help players set boundaries around how they play, including deposit, spending, wager, and time limits, as well as temporary cool-down options.

The decision cannot be changed before the end of the requested suspension period and full account functionality is automatically restored at the end of the requested suspension period.

For more information on how to set limits click here.

Self-Exclusion

RSI supports customers who believe they may be at risk of developing gambling-related problems. Self-exclusion information is available through customer service and supported through our mobile app and website in applicable jurisdictions.

Commitment to Preventing Underage Gambling

People under the legal gambling age are prohibited from gambling on RSI’s iGaming sites or participating in iGaming activities. We use identity verification processes to confirm eligibility and support compliance with applicable legal requirements.

RSI also encourages parents and concerned adults to talk with children early about the risks of gambling and responsible decision-making.

We also provide the following helpful tips, but a more comprehensive list can be found in the “Talking to Children About Gambling” brochure provided by the International Center on Responsible Gaming.

Always Keep Your Login Information Safe

Keep account information, passwords, and payment details secure. Parents and concerned adults should be mindful of the possibility that children could access accounts or use personal information to create fraudulent accounts.

Consider Downloading Computer Safeguards

Content-control tools may help limit access to online gambling sites. Parents and concerned adults should research available tools and choose the option that best fits their needs.

What Are the Warning Signs That Kids May Be Gambling?

Possible warning signs include secrecy around gambling, borrowing or taking money, changes in school performance, loss of interest in other activities, or strong emotional reactions connected to gambling or sports results.

Commitment to Responsible Marketing & Advertising

RSI uses marketing promotions as part of its broader marketing strategy and follows applicable responsible marketing standards, including the American Gaming Association’s Responsible Marketing Code for Sports Wagering.

RSI requires identity verification during player registration. People below the legal gambling age or who are self-excluded are not permitted to access applicable online sites or promotions. Promotion eligibility is limited to registered players who meet applicable requirements.

RSI's Marketing Materials and Communications Shall Not:

• Use themes or language intended primarily to appeal to minors
• Appear in locations primarily directed toward minors
• Use cartoon figures, symbols, role models, or endorsers whose primary appeal is to minors
• Use individuals who are or appear to be minors to promote gaming
• Exploit the vulnerabilities or inexperience of potentially high-risk people
• Entice or attract potentially high-risk players

RSI Further Acknowledges that Marketing, Including Advertising and Promotions, Shall Not Mislead Players or Misrepresent Products. All Advertising and Marketing Materials and Communications Shall Not:

• Promote sports betting as an alternative to employment, financial investment, or financial security
• Suggest that winning is probable
• Suggest that chances of winning increase through longer or greater play
• Encourage gambling as a way to recover past losses
• Portray gaming behavior that is socially irresponsible
• Suggest sports betting is an escape from personal or professional problems
• Suggest gaming should take priority over family, friends, work, or education
• Suggest gaming enhances personal qualities, self-esteem, control, recognition, or superiority
• Apply peer pressure to gamble or disparage abstention
• Link sports betting to seduction, sexual success, or attractiveness
• Portray gaming in a context of toughness or resilience
• Suggest sports betting is a rite of passage